Garage Door Repair in Lackawaxen, PA

Ginnie Coleman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Things went smoothly from my first contact with the office, and to the person who worked with me to get an appointment that fit my complicated schedule. The night prior I received a phone call from my tech John R. to let me know that I would be his first appointment and to expect him between 8-8:30. He apologized for calling so late - it wasn't even 8:00 pm. The next morning, he called to tell me what time he would arrive, and even asked if I needed anything from the deli. Talk about exceptional customer service! When John arrived, he was polite and courteous. He went to the garage door, ran some diagnostics on it and explained the problems to me. He worked up an estimate and I approved the work. John went to work and was professional and neat, cleaning up after himself. Garage door is now working perfectly and should I have any additional problems, or if any friends need assistance, I will highly recommend Precision to them.