(844) 787-7705

Read what people are saying
about Precision Overhead Garage Door in:

Pike County, PA

Precision Overhead Garage Door of Scranton
has received 26 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

Great service. Your mechanic did a great job.

-

Service Provided:
Garage Door Repair

Review:

availability and quick response

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

My overall experience was very good. I filled out a form on the website and was contacted quickly. John the technician showed up on time and did a good job with the repairs. My only concern has to do with the pricing. I thought it was high for the scope of work and, in particular, I did not like that the warranty cost was bundled in the overall price. I would have turned down the warranty and saved some money if that was an option but it was not. I would also like to see the labor cost broken out from the parts. So, in conclusion good service and quality of work but not enough transparency on the pricing.

-

Service Provided:
Garage Door Repair

Product:
Springs

Review:

John came right on time, diagnosed the issue, and fixed it in a few minutes. He was thoroughly professional, easy to talk to, and very knowledgeable. We're very happy with his work and with Precision for getting right on this when I called.

-

Service Provided:
Garage Door Opener Repair

Review:

Things went smoothly from my first contact with the office, and to the person who worked with me to get an appointment that fit my complicated schedule. The night prior I received a phone call from my tech John R. to let me know that I would be his first appointment and to expect him between 8-8:30. He apologized for calling so late - it wasn't even 8:00 pm. The next morning, he called to tell me what time he would arrive, and even asked if I needed anything from the deli. Talk about exceptional customer service! When John arrived, he was polite and courteous. He went to the garage door, ran some diagnostics on it and explained the problems to me. He worked up an estimate and I approved the work. John went to work and was professional and neat, cleaning up after himself. Garage door is now working perfectly and should I have any additional problems, or if any friends need assistance, I will highly recommend Precision to them.

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great Experience with the Garage Door Precision team. Excellent communication throughout the process, made my appointment on Tuesday morning and job was completed Wednesday. Chris Schray was professional and explained the job fully. Thank you, Precision Team.

-

Chris Schray Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Chris Schray
Review:

Chris is an excellent technician. He deserves the highest of all marks. He is considerate of your time and patient to explain the work situation, why you need a particular work plan, its advantages, warranties, and disadvantages of not selecting a plan. Once he begins working, he is quick, excellent and explains everything at its conclusion. You could not deal with a better technician and company.

-

A Response from: Tom

Chris is an amazing technician! Thank you so much for your kind words, we greatly appreciate them. We look forward to providing the same level of service to you for any garage door service you may need.

Chris Schray Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Chris Schray
Review:

Same day service and the job was done perfectly. Chris was nice to deal with and explained everything thoroughly. Now I have a perfectly functioning garage door.

-

A Response from: Tom

Thank you for your great review! We're very happy to hear how awesome Chris is and that your door now functions properly. Thank you for your patronage and we look forward to providing you with garage door service in the future!

Chris Schray Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Chris Schray
Review:

Very pleased with the job Chris did !!!Pleased with Precision garage opener service !!!!

-

A Response from: Tom

Thank you for letting us know about your positive experience with your garage door opener repair as well as our technician Chris! We appreciate your kind words and are proud to have provided 5 star service!

Chris Schray Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: Chris Schray
Review:

Courteous and patient about explaining things and did thorough work to fix the issues. Installed all new springs, rollers and everything in between except the door itself. Thank you

-

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Chris was very professional and well informed. I appreciated his help. My husband passed away a month ago. We had just retired and moved here to Pennsylvania from New Jersey. It was nice to have someone so kind help me make a decision. I honestly had no idea how to handle the garage door issue. Thank you Chris for explaining everything in detail to me. Kym Striefsky

-

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Very professional and attentive to customer requests. I was able to get an appointment right away and they arrived early and completed the job promptly.

-

Service Provided:
Garage Door Repair

Review:

Great service and job very well done!

-

Service Provided:
Broken Garage Door Spring Repair

Review:

Very happy with the job. Thank you. John and Roseann.

-

Service Provided:
Garage Door Opener Install

Review:

Excellent, timely, professional and friendly service. Jonathan assessed what needed to be done and corrected the problem quickly and without unnecessary charges. I will continue to use Precision Door without hesitation in the future. Highly recommended.

-

Service Provided:
Garage Door Repair

Review:

Called Precision to fix my garage door that wouldn't close properly and to install remote. Jonathan resolved the issues very efficiently and courteously!

-

Service Provided:
Garage Door Repair

Review:

Fast response service. Very informative and polite rep

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

Jonathan was very professional and we would call you again if necessary. Thank you for the prompt response. Ed Ward

-

Service Provided:
Garage Door Opener Repair

Review:

The extension springs on my garage door are over 30 yrs old and so is all the other hardware. I've repaired the springs numerous times during that period. When one of them broke again, it was time for an overhaul and not by me. I'm getting too old for that stuff. Their technician, Gabe, came the very next day. He explained what needed to be done and replaced springs, rollers etc. and was done in about an hour. Great job!

-

Service Provided:
Broken Garage Door Spring Repair

Review:

excellent service,tech was a real gentleman explained everything i needed to know.adusted springs lubed and adusted springs.reset pin code and everything works good now.was not trying to sell me anything like a new motor or springs like other contractors.would highly recomend this company.

-

Service Provided:
Garage Door Opener Repair

Review:

Victor was here early and immediately found the problem. He fix the issue, checked and lubricated both doors. Victor was professional and efficient. I will recommend your company just as a friend recommended you to us. Thank you.

-

Service Provided:
Garage Door Repair

Review:

Friendly and helpful service. Explained the problems and talked about price before starting work.

-

Service Provided:
Garage Door Repair

Review:

Called on Friday afternoon and had a scheduled appointment for Monday morning. Victor and his trainee, Darnell, arrived ahead of time after calling to check if it was okay. Victor looked at the problem and went over, showing me, what was needed to fix it. He then had Darnell explain it, since he was in training, to be sure that Darnell was able to go through it correctly. The two technicians went to work and completed the repairs. They showed me the parts that were replaced and how smoothly and quieter the door worked. A job well done by these two technicians. Will recommend Precision to my friends.

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

He did great repairs without spending a lot of money, thank you

-

Service Provided:
Garage Door Repair

Review:

Hi. First I'd like to tell you how much we loved your professional staff and the timely service call considering we placed the call after 9 pm last night. Victor, your agent did a great job of explaining our problem and replacing our antiquated Genie system. He was in and out in less than two hours. I would happily recommend your company to anyone and everyone!

-

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Guy's did a great job, door was stuck open and temperatures were cold. They came out the next morning and fixed the door.

-

Service Provided:
Garage Door Repair

Product:
Rollers

Scranton Area

(570) 218-7894

(570) 218-7894
Wilkes-Barre Area

(570) 221-7445

(570) 221-7445
Hazleton Area

(570) 224-2114

(570) 224-2114
East Stroudsburg Area

(570) 234-0001

(570) 234-0001
Lehighton-Palmerton Area

(610) 839-7930

(610) 839-7930
Pike County

(570) 285-5517

(570) 285-5517
Bloomsburg Area

(570) 228-2606

(570) 228-2606
The Poconos Area

(570) 232-3400

(570) 232-3400
Honesdale Area

(570) 243-9980

(570) 243-9980
Susquehanna Area

(570) 281-6111

(570) 281-6111
Precision Overhead Garage Door Service of North East PA
Office: (570) 589-0999
535 N Keyser Ave
Scranton, PA 18504

License

License #
120079