Read what people are saying
about Precision Overhead Garage Door

Customer service, communication and professionalism of this caliber are hard to find. HIGHLY recommend! Jacob was outstanding!!

- Freas Farm Winery

Jacob could not have been any more detail oriented, or easier to work with. I have his business cards, and will be giving them to my clients in our real estate business . Jim Kelly

- James Kelly

Excellent communication and service

- Leonard Pocius

Jacob was very personable and professional with his service to us yesterday. Clearly explained his recommendations without any pressure. He represents your company very well.

- Rolf Buchmann

Highly recommend.Professional and friendly office and technician staff and reasonably priced.

- Jerry Musuraca

Jacob arrived on time and he looked very professional. He assessed the door springs and the entire system. I was given two estimates. The first was to replace all damaged and worn hardware. The second was for additional improvements which I did not accept only because of the additional cost. Jacob completed the work within his estimated time. The work was very professional. I got a safe and complete job from Precision Service of NEPA. I am very satisfied with the technician and his work.

- John Sandstrom

I had my reservations going in, but honestly the whole experience was great! Jacob was super nice and professional, plus he figured out what was wrong in just a few minutes and got right to work after going through all the details with me. The difference after the repair was night and day. I was so happy with how it went that I decided to have a couple of extra products installed while he was here. I'll definitely call Precision Overhead again if I need anything in the future.

- Phil T

I have had work done twice and I have never had such people that were knowledgeable, friendly, helpful and take extra care. I will never use anyone else. Thank you to Beth, Chris, Tom. And Greg, even though he wasn't here.

- Niki Baden

Quick, reliable and honest. Very professional technician, Jacob was very helpful, honest and polite. We felt comfortable and never pressured.

- Hery Acevedo

Frank was great, very professional & friendly. Garage door wouldn’t go up or down & now is very smooth like new! Thanks again Victoria Perfetti

- Vickie Perfetti

Individual I talked with when I first called was very friendly and helpful. We set up a date and time. He informed me of the technicuians name. They sent me several remindersw before the date, The day of installation Jacob the installer notified me that he was on his way. He even offered to buy doughnuts and coffe. On site Jacob did a greate jjob trouble shooting my existing opener. It could not be salvaged. So we discvussed my optuons. I seklected what I needed and wanted. Jacob did an excellent job removing the old opener and installing the n ew opener. He did a great job answering all, and I had many questions. I would give Jacob a 12 out ot 10..

- Todd Hill

This is the beginning of our journey with your company. We had no intentions on going with the first door company that would come first, or second. We’ve always get 3-bids and go with whoever would meet our needs at a reasonable price. Well your guy that came to our place was the first and ONLY one we had met with and we broke all of our cardinal rules. He was so professional on such a personable basis. I didn’t feel like I was dealing with a salesmen, I felt like he was our next door neighbor and to top it all of he was so knowledgeable about your products and our needs were met within the first 15 mins of talking with him. If I still had my company open I would have tried to encourage him to either team up with my company and Precision to have been my sole company I dealt with to put garage doors/man doors etc.. on my modular homes once sold and set on customers property. If you as the owner would have gave him a big bump to his way of life to have sign my company up or would have gave him a $ amount to have him come to work for me.. He’s a kind of employee any business owner dreams for, especially being a women since we just want friendly honest companies to sell us products that we know we need for whatever purpose and area we may be shopping for So for my money I sure hope after we move forward with this purchase that I can finish my thoughts of this company as well as I did on this day So as of right now they fixed our broken spring on our garage door that very day. And we are now awaiting our new garage door to be installed Thank you Marie Poth here and the invoice maybe is under Jeff

- Jeffery Poth

Your representative, Jacob was very professional and informative. He took time to explain everything and was patient answering questions. I am satisfied I went with your company. Thank you. Debra Evans

- Debra Evans

I am pleased with the work preformed. Installer was knowledgeable and professional.

- Richard Ramos

Great product, good price, amazing workmanship.

- Doris Brady

Pricing WAY out of line.

- Scott C

He Scott, I understand your frustration maintaining a second house. However, we are not subcontractors from that random big box store. We value our customers, level of service and quality of installation work. We value our employees and their well being. With that said, we are not able to sel operators at or below that sort of competition. And we certainly are not able to install operators for less than what we purchase them for from our suppliers. I'm sorry that you don't see it from our point of view and wish you all the best.

Excellent service. Very professional

- Mark Cwern

Carlos my technician was amazing very professional and explained everything in detail what was wrong and how he was going to fix it.and did so in a timely manner. I would highly recommend precision garage door to anyone that was having any type of issue with their garage door.

- Alan Chillemi

WENT ON LINE TO LOOK FOR GARAGE REPAIRS. PRECISION HAD GOOD REVIEWS. WAS VERY SATISFIED. TOM WAS EXCELLENT. HE EXPLAINED EVERYTHING TO ME. GREAT PERSONALITY JEANETTE FERRO

- Jeanette Ferro

Great experience. Mark came on time and did an excellent job. We opted for a new garage door opener. Mark had all the necessary parts and did a great job quickly and expertly. Communication with the company simple and easy.

- Dan Santamaria

We called for service on our garage door on a Sunday and Jacob arrived the next day! He was prompt, professional and thorough. He not only replaced our broken spring but pointed out a few other parts that were very worn and would need to be replaced in the very near future. We now have a garage door that is operational and super quiet!

- Monique Kanton

your employee ,Mark was wonderful! he was friendly paid attention to detail and explained things clearly. When he left the door was opening and closing with no problems.

- Don Bansley

Great professional service and I love having a life-time warranty.

- Donald Rood

1. Impressed with the professional communications with your customer. 2. Impressed with how you run your business and the selection of your technical staff. 3. Most of all I am super impressed with your technician Mark Carter. He represents the best in your company. Great customer skills. Quality of his inspection and explanation of problem and solution outstanding. 4. One of the best professional organizations I have dealt with.

- John High

Good morning! Yesterday, I had your Technician, Mark, show up at my residence. I had two worn and dated garage doors and associated mechanicals. Mark did an assessment and diagnosed the problems. Both doors needed a complete rebuild and replacement of hardware, i.e., springs, cables, wheels and and associated bearings. He was on time, concise, professional and respectful. The job was completed in a little over two hours. I would recommend him and your company to anyone with garage door issues!

- Jack Colan

I had my new garage door installed by Maek today. Simple clear fast efficient.installed in no time perfectly thanks for the instructions.

- Trevor Dudley

Quick response

- Marie Stauffer

Mark came on time and solved the problem with the door. He was courteous and professional in his interactions with me and my wife. There was one thing that both he and I did not test before he left. The door alarm sensor was not placed properly. However, Precision is sending a team member to fix it.

- Ernest Patterson

Very professional and polite.

- Ray Johnson

Very Positive experience. Easy to schedule appt. Confirmation texts and notifications were timely and helpful. Excellent safety protocols followed: Sent photo of technician so you would know who to expect. Upfront pricing. Jacob Rinker was the technician that came to our home for service call. Professional, friendly and informative. Located Issue, Corrected issue and did a safety check of all components of our garage door and opener. Lubricated all moving parts with detailed explanation of what products should be used in the future for routine maintenance. Discussed recommendations part upgrades for safety and improvement of garage door. Happy to have my garage door working again. Thank you

- Catherine