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Jacob Rinker

https://precisiondoornortheasternpa.comJacob Rinker
Technician
Reviews: 46
Average: 4.91 stars
Jacob Rinker has received 46 reviews, averaging 4.91 Stars:
1 2 3 4 5

Jacob Rinker's Bio:

Jacob is a dedicated repair technician whose seven years in construction and mitigation have honed his exceptional problem-solving abilities. Drawing on the discipline and resilience developed during his four years of active service with the United States Marine Corps, Jacob approaches each repair challenge with methodical precision and unwavering attention to detail. Colleagues and clients alike appreciate his approachable demeanor, as Jacob finds genuine fulfillment in customer interactions. He thrives in environments that allow him to combine his technical expertise with personal connections, making complex repairs accessible to those he serves. Today, he enjoys a fulfilling home life in Nicholson, where he resides with his wife and their energetic two-year-old son, balancing his professional commitments with the joys of fatherhood.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Customer service, communication and professionalism of this caliber are hard to find. HIGHLY recommend! Jacob was outstanding!!

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Jacob Rinker Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jacob could not have been any more detail oriented, or easier to work with. I have his business cards, and will be giving them to my clients in our real estate business . Jim Kelly

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Jacob Rinker Service Provided:
Garage Door Repair

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent communication and service

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Jacob Rinker Service Provided:
Garage Door Repair

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jacob was very personable and professional with his service to us yesterday. Clearly explained his recommendations without any pressure. He represents your company very well.

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Jacob Rinker Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Highly recommend.Professional and friendly office and technician staff and reasonably priced.

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Jacob Rinker Service Provided:
Garage Door Opener Install

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jacob arrived on time and he looked very professional. He assessed the door springs and the entire system. I was given two estimates. The first was to replace all damaged and worn hardware. The second was for additional improvements which I did not accept only because of the additional cost. Jacob completed the work within his estimated time. The work was very professional. I got a safe and complete job from Precision Service of NEPA. I am very satisfied with the technician and his work.

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Jacob Rinker Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had my reservations going in, but honestly the whole experience was great! Jacob was super nice and professional, plus he figured out what was wrong in just a few minutes and got right to work after going through all the details with me. The difference after the repair was night and day. I was so happy with how it went that I decided to have a couple of extra products installed while he was here. I'll definitely call Precision Overhead again if I need anything in the future.

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Jacob Rinker Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jacob Rinker
1 2 3 4 5
Date: 09/24/2025
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick, reliable and honest. Very professional technician, Jacob was very helpful, honest and polite. We felt comfortable and never pressured.

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Jacob Rinker Service Provided:
Garage Door Repair

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Individual I talked with when I first called was very friendly and helpful. We set up a date and time. He informed me of the technicuians name. They sent me several remindersw before the date, The day of installation Jacob the installer notified me that he was on his way. He even offered to buy doughnuts and coffe. On site Jacob did a greate jjob trouble shooting my existing opener. It could not be salvaged. So we discvussed my optuons. I seklected what I needed and wanted. Jacob did an excellent job removing the old opener and installing the n ew opener. He did a great job answering all, and I had many questions. I would give Jacob a 12 out ot 10..

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Jacob Rinker Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Jacob Rinker
1 2 3 4 5
Date: 09/21/2025
Broken Garage Door Spring Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the beginning of our journey with your company. We had no intentions on going with the first door company that would come first, or second. We’ve always get 3-bids and go with whoever would meet our needs at a reasonable price. Well your guy that came to our place was the first and ONLY one we had met with and we broke all of our cardinal rules. He was so professional on such a personable basis. I didn’t feel like I was dealing with a salesmen, I felt like he was our next door neighbor and to top it all of he was so knowledgeable about your products and our needs were met within the first 15 mins of talking with him. If I still had my company open I would have tried to encourage him to either team up with my company and Precision to have been my sole company I dealt with to put garage doors/man doors etc.. on my modular homes once sold and set on customers property. If you as the owner would have gave him a big bump to his way of life to have sign my company up or would have gave him a $ amount to have him come to work for me.. He’s a kind of employee any business owner dreams for, especially being a women since we just want friendly honest companies to sell us products that we know we need for whatever purpose and area we may be shopping for So for my money I sure hope after we move forward with this purchase that I can finish my thoughts of this company as well as I did on this day So as of right now they fixed our broken spring on our garage door that very day. And we are now awaiting our new garage door to be installed Thank you Marie Poth here and the invoice maybe is under Jeff

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Jacob Rinker Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your representative, Jacob was very professional and informative. He took time to explain everything and was patient answering questions. I am satisfied I went with your company. Thank you. Debra Evans

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Jacob Rinker Service Provided:
Garage Door Opener Repair

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am pleased with the work preformed. Installer was knowledgeable and professional.

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Jacob Rinker Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Pricing WAY out of line.

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A Response from: Tom

He Scott, I understand your frustration maintaining a second house. However, we are not subcontractors from that random big box store. We value our customers, level of service and quality of installation work. We value our employees and their well being. With that said, we are not able to sel operators at or below that sort of competition. And we certainly are not able to install operators for less than what we purchase them for from our suppliers. I'm sorry that you don't see it from our point of view and wish you all the best.

Jacob Rinker Service Provided:
Garage Door Repair

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Very professional

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Jacob Rinker Service Provided:
Garage Door Repair

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

WENT ON LINE TO LOOK FOR GARAGE REPAIRS. PRECISION HAD GOOD REVIEWS. WAS VERY SATISFIED. TOM WAS EXCELLENT. HE EXPLAINED EVERYTHING TO ME. GREAT PERSONALITY JEANETTE FERRO

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Jacob Rinker Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We called for service on our garage door on a Sunday and Jacob arrived the next day! He was prompt, professional and thorough. He not only replaced our broken spring but pointed out a few other parts that were very worn and would need to be replaced in the very near future. We now have a garage door that is operational and super quiet!

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Jacob Rinker Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jacob Rinker
1 2 3 4 5
Date: 08/21/2025
Broken Garage Door Spring Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great professional service and I love having a life-time warranty.

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Jacob Rinker Service Provided:
Broken Garage Door Spring Repair

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response

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Jacob Rinker Service Provided:
Garage Door Repair

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very Positive experience. Easy to schedule appt. Confirmation texts and notifications were timely and helpful. Excellent safety protocols followed: Sent photo of technician so you would know who to expect. Upfront pricing. Jacob Rinker was the technician that came to our home for service call. Professional, friendly and informative. Located Issue, Corrected issue and did a safety check of all components of our garage door and opener. Lubricated all moving parts with detailed explanation of what products should be used in the future for routine maintenance. Discussed recommendations part upgrades for safety and improvement of garage door. Happy to have my garage door working again. Thank you

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Jacob Rinker Service Provided:
Garage Door Opener Repair

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jacob was awesome! He arrived on time and was very courteous and professional. He quickly diagnosed the issue and explained to me what needed to be done before he performed the work. I highly recommend Precision.

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Jacob Rinker Service Provided:
Garage Door Repair

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jacob arrived with all the parts necessary to repla5ce my broken spring. H e explained everything he was going to do and completed the job in good time. It was a very positive experience . He gets 5 stars.

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Jacob Rinker Service Provided:
Broken Garage Door Spring Repair

Technician: Jacob Rinker
1 2 3 4 5
Date: 07/30/2025
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experience with Precision Garage Door could not have been better. Booking them was quick and easy. Jacob arrived on time and he was extremely friendly, courteous and knowledgeable. He offered multiple options for repair as well as possible upgrades with no pressure at all, and completed the job perfectly. Highly recommended!

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Jacob Rinker Service Provided:
Garage Door Repair

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service tech allowed me to have the feeling of importance. Job well done!

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Jacob Rinker Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent job

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Jacob Rinker Service Provided:
Garage Door Repair

Technician: Jacob Rinker
1 2 3 4 5
Date: 07/24/2025
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door broke on 1 side. Your company set up appt with 3 days. Other company we called, we would still be waiting. Your reviews were good and Jacob fixed our doors & was courteous & professional. Thank you.

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Jacob Rinker Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very efficient, honest and friendly

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Jacob Rinker Service Provided:
Garage Door Repair

Product:
Opener

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jake was very knowledgeable and professional. He took the time to explain things and let me know all of my options. He did not pressure me into making unnecessary fixes.

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Jacob Rinker Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door spring broke in half this past weekend. Doing some research, I found precison door services had nearly perfect reviews. Jacob, the technician, was on time and extremely knowledgeable. At no point did he try to upsell me on unnecessary add ons or upgrades. He explained everything in detail on what he was doing and what he suggested needed to be done in order to avoid future issues. Jacob was very personable and I highly recommend both him and precision door for all garage door repairs or installs.

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Jacob Rinker Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

your Tech was awesome ! respectful , open. honest & very knowledgeable of his job. you have a great employee !!!!

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Jacob Rinker Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jacob Rinker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job…..

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Jacob Rinker Service Provided:
Garage Door Opener Repair

Technician: Jacob Rinker
Next Page
Scranton Area (570) 218-7894
Wilkes-Barre Area (570) 221-7445
Hazleton Area (570) 224-2114
East Stroudsburg Area (570) 234-0001
Lehighton-Palmerton Area (610) 839-7930
Pike County (570) 285-5517
Bloomsburg Area (570) 228-2606
The Poconos Area (570) 232-3400
Honesdale Area (570) 243-9980
Susquehanna Area (570) 281-6111
Precision Overhead Garage Door Service of North East PA
Office: (570) 589-0999
535 N Keyser Ave
Scranton, PA 18504

License

License #
120079