(844) 787-7705

Read what people are saying
about Precision Overhead Garage Door

Precision Overhead Garage Door of Scranton
has received 210 reviews, averaging 4.89 Stars:
1 2 3 4 5
Review:

Don't bother calling anyone else for your garage door repair or installation. I had 4 quotes from various outfits and none gave me a warm fuzzy feeling regarding the fix or their capabilities. I'm pretty much retired but I've built homes and flipped numerous homes. Simply put I know what's what and so I say again, just call Precision! Polite, knowledgeable competitively priced and very punctual. You do get what you pay for with them!

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

1 2 3 4 5
Date: 08/30/2022
Garage Door Repair
,
Review:

The man did an outstanding job on my garage door. I never knew it can open so easily. He even arrived early and waited till I arrived home from work that day. The work was done when they said it would be done and it was done in a very timely manner. Thank you for a job well done.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Recommended by my son. You came highly recommended. Jonathan was very professional and knowledgeable and I am very happy with the service that was provided.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Precision overhead garage door actually answered my call on a Saturday afternoon. In todays day/age this was a surprise. We had our garage assessed and repaired by John. He called and gave me a time frame of when he would be arriving at my house and sure enough he was right on time. John was 100% professional and personable and did a great job! I would use this company again and I highly recommend them! Melanie Z.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I was disappointed of the fact that I was charged for a service call. The person that you sent was a very nice and polite young man, he was there no more than 5 minutes. He told me that the rubber on my door was unable to repair because that's how they all are. However, he did try to accommodate the door, he said it wasn't the door, but that my house shifted, that was the reason for the gap. Why charge for service call when in actuality he did absolutely nothing ????. This door is brand new, I should not have been charge nothing at all.

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A Response from: Tom

Thanks for your feedback. We do our best to accommodate all things and take care of issues if they arise, even for doors that were installed over a year ago. As you know, the floor of your garage was not level at the time of installation. We returned later and replaced the bottom seal with a larger type at no charge to you, neither labor, material nor service fee. At that time, we also informed you that the problem will remain as long as the issue with the concrete floor was not addressed. It has been over 1yr since the door was installed and the issue addressed to the best of our ability on the garage door side of things. As we discussed, we strongly suggest you repair the concrete.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

August 6 2022 Your man was supposed to come to give us a price for two garage door replacements. He called at 7:45 am (we had an appointment for 8:00 am) and said that he had to "stop at the shop" before he got to my house and would be 50 minutes late. If this is how your company does business I'm not sure if you will get the job. I have had too many experiences with unreliable contractors in the past. Mike Velardi Bartonsville, Pa 570.460.9032

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Service Provided:
Install Garage Doors

Review:

I am extremely pleased with the service provided today. The technician was pleasant and prompt and did a great job fixing the problem. Thanks for your excellent service!

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Service Provided:
Garage Door Opener Repair

Review:

Thank you for the excellent service!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Very professional courteous. Would recommend.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Jonathan was very professional and we would call you again if necessary. Thank you for the prompt response. Ed Ward

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Service Provided:
Garage Door Opener Repair

Review:

Very satisfied, Gabe did a great job. Precision delivered everything that I was quoted, would use them again

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Service Provided:
Garage Door Repair

Review:

The extension springs on my garage door are over 30 yrs old and so is all the other hardware. I've repaired the springs numerous times during that period. When one of them broke again, it was time for an overhaul and not by me. I'm getting too old for that stuff. Their technician, Gabe, came the very next day. He explained what needed to be done and replaced springs, rollers etc. and was done in about an hour. Great job!

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Service Provided:
Broken Garage Door Spring Repair

Review:

All of a sudden my garage door spring broke around 9 AM om Monday. I called Precision for an appointment and their technician, Victor arrived at my home around 3 hours later. He diagnosed my problem and had the proper springs and hardware on his truck to fix my door. Victor is a very knowledgeable and courteous individual.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Victor was courteous and professional. A job well done!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Gabriel is truly a professional and quickly repaired our garage door.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The service person (Tim) that responded to our call, immediately identified our problem. He also, explained all of our options to repair our door. I was extremely pleased with Tom and the work he performed.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I called another company which I have used in the past. Did I get a return phone call? Of course not! So I did a Google search and found Precision. Boom! I spoke with a flesh and blood person, not a machine. There was no artificial intelligence to navigate through. I spoke with them on Monday, and a service technician responded first thing Wednesday. He told me they normally respond within one day but he has been very busy. He was polite, professional, knew his job, and was fast in the repair. I will be contacting Precision for my needs in the future.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

It was a great experience from the receptionist to the technician everyone was very very professional technician came the time he said he was going to be here installed a new springs and made adjustments as required he did an outstanding job. This is not an easy door to work on industrial all glass panels very heavy it is so much easier to open now technicians name was Chris outstanding young man.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I called on a Friday & got an appointment for the next morning. Technician Tim arrived on schedule and after a brief consult knew just what to do. It turned out to be a simple adjustment & the door operates exactly like it should. Price was reasonable. The job was handled in just an hour. Thanks for the prompt & excellent service. Jerry

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Service Provided:
Garage Door Repair

Review:

Victor had great service and was very courtious in solving the problem.

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Service Provided:
Broken Garage Door Spring Repair

Review:

The quick response and excellent service was remarkable. Great company.

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Service Provided:
Garage Door Opener Repair

Review:

Quick service; polite and professional.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The team was professional and friendly. The estimate provided was on target, fully explained and alternative options provided prior to work being scheduled. The installation was tidy and provided the full measure of what was sold. I'd recommend Tom's gang highly and without reservation.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Repair tech was extremely courteous, knowledgeable, and professional. He explained what he was going to do as he worked, before Doing it. He cleaned up as he worked. He left no mess behind. He was well mannered I was very impressed to get a live person rather than a recording when I called for service and was surprised that Precision was able to come out the same day. Will definitely recommend them for any garage door services. I will use them again in the future.

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Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 03/27/2022
Install Garage Doors
,
Review:

Excellent Service from start to finish, could not be happier with the installation job Chris did, he is a true Craftsman.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Liked speaking to a real person to take care of my service needs. Called in late AM and had a Service Technician at my house in the early afternoon of same day. Technician was very good, personable and informative. Fixed my problem quickly and was on his way. Although technician tested it a few times and adjusted it when the closing procedure was rejected. It worked at least 3 times before he left, but, after he left, it rejected closing 2 of the next 4 times closing. It still works most of the time, but frequently rejects closing.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Tim,excellent really knew what he was doing

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Service Provided:
Garage Door Repair

Product:
Springs

1 2 3 4 5
Date: 03/14/2022
Garage Door Repair
,
Review:

Tim showed up earlier then expected which was great!! He explained everything to me what went wrong showed me my bearings need to be replaced showed me the actual wear on the rod carrying the springs showed me the bearing didn’t roll right fixed my springs and my door within an hour . Xi would definitely recommend precision door to family and neighbors thank you!!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Tim Vaughn was on time, professional, helpful and efficiently fixed our garage door. Thank you Tim!

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Service Provided:
Garage Door Repair

Review:

Tim was my technician, very professional and polite. He explained three different options for me to choose from. The repairs was complete fast. If you have any issues with your garage, I highly recommend this company.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Scranton Area

(570) 218-7894

(570) 218-7894
Wilkes-Barre Area

(570) 221-7445

(570) 221-7445
Hazleton Area

(570) 224-2114

(570) 224-2114
East Stroudsburg Area

(570) 234-0001

(570) 234-0001
Lehighton-Palmerton Area

(610) 839-7930

(610) 839-7930
Pike County

(570) 285-5517

(570) 285-5517
Bloomsburg Area

(570) 228-2606

(570) 228-2606
The Poconos Area

(570) 232-3400

(570) 232-3400
Honesdale Area

(570) 243-9980

(570) 243-9980
Susquehanna Area

(570) 281-6111

(570) 281-6111
Precision Overhead Garage Door Service of North East PA
Office: (570) 589-0999
535 N Keyser Ave
Scranton, PA 18504

License

License #
120079