4.9 1 2 3 4 5 378 Reviews

From Scranton Homeowners

Garage Door Repair in Scranton - Page 4

Precision Overhead Garage Door

Same-day garage door repair in Scranton, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Scranton FREE Service Call With Any Repair

Serving Scranton

Proudly serving the Scranton community with same day service.

Service truck

Local Garage Door Repair in Scranton

Precision Overhead Garage Door of Scranton provides same-day garage door repair in Northeastern PA & Wyoming Valley Area Including Scranton, Wilkes-Barre, Hazleton, & The Poconos, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Scranton homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Overhead Garage Door for service in and around Northeastern PA & Wyoming Valley Area Including Scranton, Wilkes-Barre, Hazleton, & The Poconos and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Scranton

Serving Scranton

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 315 most recent customer reviews

Precision Garage Door of Scranton is described as a highly dependable garage door service provider with strong repeat customer satisfaction across the Scranton area and nearby communities. Reviewers consistently praise the team’s professionalism, clear communication, knowledgeable technicians, punctual arrivals, and efficient same-day problem solving. Customers also frequently mention thorough explanations, helpful repair options, and garage doors/opener systems that are left working smoothly and quietly.

What Customers in Your Area Mention Most

Professionalism (169) Customers repeatedly describe the team as professional, courteous, polite, and respectful from the first call through the completed job. Expertise (155) Reviewers often praise the technicians’ strong garage door knowledge, accurate diagnosis, and ability to explain repair options clearly. Communication (134) Customers value the clear updates, advance calls, text/email notifications, ETA notices, and detailed explanations provided throughout the service process. Responsiveness (122) Many reviews highlight quick response times, fast scheduling, and prompt follow-up when customers need help. Speed (118) Customers frequently note that repairs and installations were completed quickly, often the same day or within a short visit. Reliability (107) Reviewers consistently mention dependable service, on-time arrival, and problems being fixed correctly the first time. Service (103) Many reviews give broad praise for excellent customer service, helpful staff, and an overall positive experience from office to technician. Workmanship (97) Customers commonly say the work was done well, thoroughly, and with attention to detail, leaving doors operating properly afterward. Friendliness (90) Technicians and office staff are often described as friendly, personable, kind, and easy to work with.

Recent Reviews from Scranton

Hery Acevedo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
09/24/2025

Quick, reliable and honest. Very professional technician, Jacob was very helpful, honest and polite. We felt comfortable and never pressured.

Jacob Rinker

Technician: Jacob Rinker

Service: Garage Door Repair

Vickie Perfetti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Frank was great, very professional & friendly. Garage door wouldn’t go up or down & now is very smooth like new! Thanks again Victoria Perfetti

Service: Garage Door Repair

Todd Hill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Milford, PA 09/22/2025

Individual I talked with when I first called was very friendly and helpful. We set up a date and time. He informed me of the technicuians name. They sent me several remindersw before the date, The day of installation Jacob the installer notified me that he was on his way. He even offered to buy doughnuts and coffe. On site Jacob did a greate jjob trouble shooting my existing opener. It could not be salvaged. So we discvussed my optuons. I seklected what I needed and wanted. Jacob did an excellent job removing the old opener and installing the n ew opener. He did a great job answering all, and I had many questions. I would give Jacob a 12 out ot 10..

Jacob Rinker

Technician: Jacob Rinker

Service: Garage Door Opener Install

Product: Opener

Jeffery Poth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
09/21/2025

This is the beginning of our journey with your company. We had no intentions on going with the first door company that would come first, or second. We’ve always get 3-bids and go with whoever would meet our needs at a reasonable price. Well your guy that came to our place was the first and ONLY one we had met with and we broke all of our cardinal rules. He was so professional on such a personable basis. I didn’t feel like I was dealing with a salesmen, I felt like he was our next door neighbor and to top it all of he was so knowledgeable about your products and our needs were met within the first 15 mins of talking with him. If I still had my company open I would have tried to encourage him to either team up with my company and Precision to have been my sole company I dealt with to put garage doors/man doors etc.. on my modular homes once sold and set on customers property. If you as the owner would have gave him a big bump to his way of life to have sign my company up or would have gave him a $ amount to have him come to work for me.. He’s a kind of employee any business owner dreams for, especially being a women since we just want friendly honest companies to sell us products that we know we need for whatever purpose and area we may be shopping for So for my money I sure hope after we move forward with this purchase that I can finish my thoughts of this company as well as I did on this day So as of right now they fixed our broken spring on our garage door that very day. And we are now awaiting our new garage door to be installed Thank you Marie Poth here and the invoice maybe is under Jeff

Jacob Rinker

Technician: Jacob Rinker

Service: Broken Garage Door Spring Repair

Product: Springs

Debra Evans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Milford, PA 09/11/2025

Your representative, Jacob was very professional and informative. He took time to explain everything and was patient answering questions. I am satisfied I went with your company. Thank you. Debra Evans

Jacob Rinker

Technician: Jacob Rinker

Service: Garage Door Opener Repair

Richard Ramos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tobyhanna, PA 09/10/2025

I am pleased with the work preformed. Installer was knowledgeable and professional.

Jacob Rinker

Technician: Jacob Rinker

Service: Garage Door Opener Install

Product: Opener

Doris Brady

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
09/10/2025

Great product, good price, amazing workmanship.

Service: Install Garage Doors

Product: Garage Doors

Scott C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Pricing WAY out of line.

Response from Tom Business Owner

He Scott, I understand your frustration maintaining a second house. However, we are not subcontractors from that random big box store. We value our customers, level of service and quality of installation work. We value our employees and their well being. With that said, we are not able to sel operators at or below that sort of competition. And we certainly are not able to install operators for less than what we purchase them for from our suppliers. I'm sorry that you don't see it from our point of view and wish you all the best.

Jacob Rinker

Technician: Jacob Rinker

Service: Garage Door Repair

Mark Cwern

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hawley, PA 09/02/2025

Excellent service. Very professional

Jacob Rinker

Technician: Jacob Rinker

Service: Garage Door Repair

Alan Chillemi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Effort, PA 08/29/2025

Carlos my technician was amazing very professional and explained everything in detail what was wrong and how he was going to fix it.and did so in a timely manner. I would highly recommend precision garage door to anyone that was having any type of issue with their garage door.

Service: Garage Door Repair

Jeanette Ferro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Greentown, PA 08/26/2025

WENT ON LINE TO LOOK FOR GARAGE REPAIRS. PRECISION HAD GOOD REVIEWS. WAS VERY SATISFIED. TOM WAS EXCELLENT. HE EXPLAINED EVERYTHING TO ME. GREAT PERSONALITY JEANETTE FERRO

Jacob Rinker

Technician: Jacob Rinker

Service: Garage Door Repair

Product: Springs

Dan Santamaria

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lake Ariel, PA 08/26/2025

Great experience. Mark came on time and did an excellent job. We opted for a new garage door opener. Mark had all the necessary parts and did a great job quickly and expertly. Communication with the company simple and easy.

Service: Garage Door Opener Install

Product: Garage Door Opener

Monique Kanton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Shavertown, PA 08/25/2025

We called for service on our garage door on a Sunday and Jacob arrived the next day! He was prompt, professional and thorough. He not only replaced our broken spring but pointed out a few other parts that were very worn and would need to be replaced in the very near future. We now have a garage door that is operational and super quiet!

Jacob Rinker

Technician: Jacob Rinker

Service: Broken Garage Door Spring Repair

Product: Springs

Don Bansley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beach Lake, PA 08/23/2025

your employee ,Mark was wonderful! he was friendly paid attention to detail and explained things clearly. When he left the door was opening and closing with no problems.

Service: Garage Door Opener Install

Donald Rood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
08/21/2025

Great professional service and I love having a life-time warranty.

Jacob Rinker

Technician: Jacob Rinker

Service: Broken Garage Door Spring Repair

John High

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
08/19/2025

1. Impressed with the professional communications with your customer. 2. Impressed with how you run your business and the selection of your technical staff. 3. Most of all I am super impressed with your technician Mark Carter. He represents the best in your company. Great customer skills. Quality of his inspection and explanation of problem and solution outstanding. 4. One of the best professional organizations I have dealt with.

Service: Garage Door Repair

Jack Colan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
08/17/2025

Good morning! Yesterday, I had your Technician, Mark, show up at my residence. I had two worn and dated garage doors and associated mechanicals. Mark did an assessment and diagnosed the problems. Both doors needed a complete rebuild and replacement of hardware, i.e., springs, cables, wheels and and associated bearings. He was on time, concise, professional and respectful. The job was completed in a little over two hours. I would recommend him and your company to anyone with garage door issues!

Service: Broken Garage Door Spring Repair

Product: Cables

Trevor Dudley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had my new garage door installed by Maek today. Simple clear fast efficient.installed in no time perfectly thanks for the instructions.

Service: Garage Door Opener Install

Marie Stauffer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Drums, PA 08/12/2025

Quick response

Jacob Rinker

Technician: Jacob Rinker

Service: Garage Door Repair

Ernest Patterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hazleton, PA 08/08/2025

Mark came on time and solved the problem with the door. He was courteous and professional in his interactions with me and my wife. There was one thing that both he and I did not test before he left. The door alarm sensor was not placed properly. However, Precision is sending a team member to fix it.

Service: Garage Door Repair

Product: Rollers

Ray Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Blakeslee, PA 08/08/2025

Very professional and polite.

Service: Garage Door Opener Repair

Catherine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very Positive experience. Easy to schedule appt. Confirmation texts and notifications were timely and helpful. Excellent safety protocols followed: Sent photo of technician so you would know who to expect. Upfront pricing. Jacob Rinker was the technician that came to our home for service call. Professional, friendly and informative. Located Issue, Corrected issue and did a safety check of all components of our garage door and opener. Lubricated all moving parts with detailed explanation of what products should be used in the future for routine maintenance. Discussed recommendations part upgrades for safety and improvement of garage door. Happy to have my garage door working again. Thank you

Jacob Rinker

Technician: Jacob Rinker

Service: Garage Door Opener Repair

Yolanda Wiggins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Henryville, PA 08/01/2025

Jacob was awesome! He arrived on time and was very courteous and professional. He quickly diagnosed the issue and explained to me what needed to be done before he performed the work. I highly recommend Precision.

Jacob Rinker

Technician: Jacob Rinker

Service: Garage Door Repair

Paul Schultz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jacob arrived with all the parts necessary to repla5ce my broken spring. H e explained everything he was going to do and completed the job in good time. It was a very positive experience . He gets 5 stars.

Jacob Rinker

Technician: Jacob Rinker

Service: Broken Garage Door Spring Repair

Ray K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
07/30/2025

My experience with Precision Garage Door could not have been better. Booking them was quick and easy. Jacob arrived on time and he was extremely friendly, courteous and knowledgeable. He offered multiple options for repair as well as possible upgrades with no pressure at all, and completed the job perfectly. Highly recommended!

Jacob Rinker

Technician: Jacob Rinker

Service: Garage Door Repair

Peter Niven

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The service tech allowed me to have the feeling of importance. Job well done!

Jacob Rinker

Technician: Jacob Rinker

Service: Garage Door Repair

Product: Springs

Eric Gerber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lake Ariel, PA 07/26/2025

Excellent job

Jacob Rinker

Technician: Jacob Rinker

Service: Garage Door Repair

Marilyn Naumovitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
07/24/2025

Garage door broke on 1 side. Your company set up appt with 3 days. Other company we called, we would still be waiting. Your reviews were good and Jacob fixed our doors & was courteous & professional. Thank you.

Jacob Rinker

Technician: Jacob Rinker

Service: Garage Door Repair

Product: Rollers

Shabnam Huerta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very efficient, honest and friendly

Jacob Rinker

Technician: Jacob Rinker

Service: Garage Door Repair

Product: Opener

Michelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jake was very knowledgeable and professional. He took the time to explain things and let me know all of my options. He did not pressure me into making unnecessary fixes.

Jacob Rinker

Technician: Jacob Rinker

Service: Garage Door Repair

Product: Springs

Ready to Experience 5-Star Service?

Join your Scranton neighbors and let our experts take care of your garage door.

Scranton Area (570) 218-7894
Wilkes-Barre Area (570) 221-7445
Hazleton Area (570) 224-2114
East Stroudsburg Area (570) 234-0001
Lehighton-Palmerton Area (610) 839-7930
Pike County (570) 285-5517
Bloomsburg Area (570) 228-2606
The Poconos Area (570) 232-3400
Honesdale Area (570) 243-9980
Susquehanna Area (570) 281-6111
Precision Overhead Garage Door Service of North East PA
Office: (570) 589-0999
535 N Keyser Ave
Scranton, PA 18504

License

License #
120079