Garage Door Repair in Scranton - Page 7

Tom Uricheck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Efficient service. Informative and friendly technician.

Dawn Milaschewski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’m very happy with our new garage door opener.

Paula Brennan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Polite, professional, knowledgeable staff. Tried to troubleshoot with me before making a trip to the house. I was presented with several options at various prices to fix my problem. Never felt pressured to make a purchase. Great people to work with !

Jim Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My overall experience was very good. I filled out a form on the website and was contacted quickly. John the technician showed up on time and did a good job with the repairs. My only concern has to do with the pricing. I thought it was high for the scope of work and, in particular, I did not like that the warranty cost was bundled in the overall price. I would have turned down the warranty and saved some money if that was an option but it was not. I would also like to see the labor cost broken out from the parts. So, in conclusion good service and quality of work but not enough transparency on the pricing.

Raymond Gonzalez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John Ruzzano was a great person very professional and address the situation without no hassle I definitely rate him a 10 with customer service thank you for fixing my issue

Delia Susarret

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Clark Summit Area First of all, It was easy to contact your offices to schedule an appointment. Of course, your technician, Chris Schray was courteous, very clear about what was needed and explained what my choices were. He was efficient in making repairs. He went a step further to insure that nuts/bolts/screws and springs were secure and functioning properly at the end of his job. My expectations were more than met!! Well done! I will gladly spread the news of your fine service.

Sean Grennan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John came right on time, diagnosed the issue, and fixed it in a few minutes. He was thoroughly professional, easy to talk to, and very knowledgeable. We're very happy with his work and with Precision for getting right on this when I called.

Ginnie Coleman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Things went smoothly from my first contact with the office, and to the person who worked with me to get an appointment that fit my complicated schedule. The night prior I received a phone call from my tech John R. to let me know that I would be his first appointment and to expect him between 8-8:30. He apologized for calling so late - it wasn't even 8:00 pm. The next morning, he called to tell me what time he would arrive, and even asked if I needed anything from the deli. Talk about exceptional customer service! When John arrived, he was polite and courteous. He went to the garage door, ran some diagnostics on it and explained the problems to me. He worked up an estimate and I approved the work. John went to work and was professional and neat, cleaning up after himself. Garage door is now working perfectly and should I have any additional problems, or if any friends need assistance, I will highly recommend Precision to them.

Charles Freeman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We received quick service. John was professional and kept us advised of his arrival time. His technical skills reflected his excellent training and he completed the total spring, cable, and pulley replacement as well as a complete safety inspection on the door. Precision Door has totally met my expectations. We found them on an internet search with all positive reviews and were not disappointed. Highly recommend this company.

Tom Himes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

PDS chosen based on previous contact. Problem this time was one opener was not functioning; however, when PDS tech arrived, the door opener worked. Based on the tech's assessment that our current openers were near the end of their expected lifespan (16-17 years), I opted to replace both openers. While the work was completed in a thorough manner, the technician (John) seemed uncertain of all aspects of installing the units selected--requiring numerous blu-tooth consults before discovering that one opener was wired incorrectly. Time of job (approx 6 hours) was at least 50 per cent over original estimate. He also neglected to provide me with a receipt, causing me to call in to the Scranton office to get one via email.

Joyce Torrey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast and efficient service,(I called in the afternoon and they were here the next morning) and they kept in constant touch with me before they arrived so that I knew when to expect them. My door works perfectly now. I would definitely call them again.

Keith Cornia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Polite, professional and knowledgeable.

Charles Lee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Reliable and Honest service. Highly recommend. Thank you for answering all my questions and fixing our garage door!

Sharon Barrett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The first thing that impressed me about Precision Door was that I did not get a recording when I called them. An actual human answered the phone and talked to me. I explained the problem with my garage door and he proceeded to tell me what I could expect and they could come tomorrow, between 12 and five the next day. As it was after three in the afternoon, I did not expect them to come out that day. The next day I got a call at noon they would be at my house about 1:15. They arrived at that time fixed my door and did a little bit of service on it. All three of the men that I spoke with were professional, and personable. I would certainly call them again and tell anybody who needs a garage door to call. Precision Door.

John Holland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very prompt response to our call. Very professional and knowledgeable tech.

Paul Cimino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Experience with the Garage Door Precision team. Excellent communication throughout the process, made my appointment on Tuesday morning and job was completed Wednesday. Chris Schray was professional and explained the job fully. Thank you, Precision Team.

James Issler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From your receptionist, to your technician, your team are the nicest and most knowledgeable people. It's refreshing to work with people that have your company's best interests as well as the best interests of the client .

Jack Loscombe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris did an excellent job and he kept me up to speed on what I needed. He also arrived when he said he would. I would recommend your services to anyone. He also provided me with quotes on additional work that I may need in the future. Thank you. Jack L. Scranton, PA

George Mason

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When we called Dave was prompt in assisting us to get appt next morning. Chris was on time for this appt & was courteous & professional in completing this garage door repair. We are totally pleased with this company & would without hesitation give a 100% referral. Thank you for such satisfactory work by Chris & the responsibility of this company!

Carmen Allora

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

prompt service well explained

Carolee Slocum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was amazed at how quickly I was able to get the door fixed! I called yesterday, and they came this afternoon. The two gentlemen who came, Vaughn and John (not sure about second name), were very professional. Vaughn explained everything before the work was done, as well as giving me extimates for two different options. After finishing, he showed me what had been done as well as making sure everything was working properly. I was very impressed and would recommend this company to anyone.

Louis Dibileo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Both guys were great

Chris Harmon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Vaughn from Precision was very professional. He went through and figured out just what I needed and gave me estimates. In a few hours the door was working great. Excellent working very knowledgeable.

Jon Evans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I woke up this morning, went out to open my garage door and guess what - it would not open. Upon investigating, I could see a broken torsion spring and I also assumed other issues might be involved because the door was 21 years old and had never been serviced. I called around 8 this morning and Vaughn was here before 12. Vaughn was excellent in explaining the issues and all of my options. Honestly, there were a couple of small items that I could have done myself, but it did not make sense when I had an expert right there to do them. Vaugn explained all costs and options. I am very happy with the service and the results. I will use Precision again if the need ever arises!

Rob Osborn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Vaughn did a fantastic job installing our new garage door opener! He was very knowledgeable about the product and also very professional. He explained clearly all the functions of the garage door opener! Thanks again for all you did!

Arlene Connolly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Vaughn was a professional and awesome person very polite very professional and told me exactly what he was going to do and provided me with different choices for my garage door openenr

Bill HERBST

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician called with his ETA and arrived on time. He evaluated the problem and explained 3 options. We decided on an option. He was courteous, efficient and knowledgeable.

James Hoffman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Victor was quick and answered all my questions. Tom, you owe this man a raise. He's a good representative of your company.

J.M.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with the service. Chris the tech came on time and called before to let me know appox. time. very knowledgeable and professional job. Chris did a nice inspection of the garage door and components, would definitely use again.

J.R.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris is an excellent technician. He deserves the highest of all marks. He is considerate of your time and patient to explain the work situation, why you need a particular work plan, its advantages, warranties, and disadvantages of not selecting a plan. Once he begins working, he is quick, excellent and explains everything at its conclusion. You could not deal with a better technician and company.