(844) 787-7705

Read what people are saying
about Precision Overhead Garage Door

Precision Overhead Garage Door of Scranton
has received 191 reviews, averaging 5.00 Stars:
1 2 3 4 5
Review:

While installing a new garage door opener for a friend, I noticed a broken spring. I was able to mount the opener but couldn't complete the installation because of the "frozen door." Your technicians installed a new spring and then were kind enough to program the up/down limits and install the outside (wireless) control, since I couldn't be there. Very kind, professional service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service. Your mechanic did a great job.

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Service Provided:
Garage Door Repair

Review:

I called you because I’ve heard your company does great work and show up when they are supposed to. Your service person worked and worked and had the door working in a short time.

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Service Provided:
Broken Garage Door Spring Repair

Review:

availability and quick response

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

1 2 3 4 5
Date: 09/25/2024
Garage Door Repair
,
Review:

Great and professional.

-

Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 09/25/2024
Garage Door Repair
,
Review:

Efficient service. Informative and friendly technician.

-

Service Provided:
Garage Door Repair

Review:

I’m very happy with our new garage door opener.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Polite, professional, knowledgeable staff. Tried to troubleshoot with me before making a trip to the house. I was presented with several options at various prices to fix my problem. Never felt pressured to make a purchase. Great people to work with !

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Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

John Ruzzano was a great person very professional and address the situation without no hassle I definitely rate him a 10 with customer service thank you for fixing my issue

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Clark Summit Area First of all, It was easy to contact your offices to schedule an appointment. Of course, your technician, Chris Schray was courteous, very clear about what was needed and explained what my choices were. He was efficient in making repairs. He went a step further to insure that nuts/bolts/screws and springs were secure and functioning properly at the end of his job. My expectations were more than met!! Well done! I will gladly spread the news of your fine service.

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Chris Schray Service Provided:
Broken Garage Door Spring Repair

Technician: Chris Schray
Review:

John came right on time, diagnosed the issue, and fixed it in a few minutes. He was thoroughly professional, easy to talk to, and very knowledgeable. We're very happy with his work and with Precision for getting right on this when I called.

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Service Provided:
Garage Door Opener Repair

Review:

Things went smoothly from my first contact with the office, and to the person who worked with me to get an appointment that fit my complicated schedule. The night prior I received a phone call from my tech John R. to let me know that I would be his first appointment and to expect him between 8-8:30. He apologized for calling so late - it wasn't even 8:00 pm. The next morning, he called to tell me what time he would arrive, and even asked if I needed anything from the deli. Talk about exceptional customer service! When John arrived, he was polite and courteous. He went to the garage door, ran some diagnostics on it and explained the problems to me. He worked up an estimate and I approved the work. John went to work and was professional and neat, cleaning up after himself. Garage door is now working perfectly and should I have any additional problems, or if any friends need assistance, I will highly recommend Precision to them.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We received quick service. John was professional and kept us advised of his arrival time. His technical skills reflected his excellent training and he completed the total spring, cable, and pulley replacement as well as a complete safety inspection on the door. Precision Door has totally met my expectations. We found them on an internet search with all positive reviews and were not disappointed. Highly recommend this company.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Fast and efficient service,(I called in the afternoon and they were here the next morning) and they kept in constant touch with me before they arrived so that I knew when to expect them. My door works perfectly now. I would definitely call them again.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Polite, professional and knowledgeable.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

1 2 3 4 5
Date: 08/17/2024
Garage Door Repair
,
Review:

Reliable and Honest service. Highly recommend. Thank you for answering all my questions and fixing our garage door!

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Chris Schray Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Chris Schray
1 2 3 4 5
Date: 08/17/2024
Garage Door Repair
,
Review:

The first thing that impressed me about Precision Door was that I did not get a recording when I called them. An actual human answered the phone and talked to me. I explained the problem with my garage door and he proceeded to tell me what I could expect and they could come tomorrow, between 12 and five the next day. As it was after three in the afternoon, I did not expect them to come out that day. The next day I got a call at noon they would be at my house about 1:15. They arrived at that time fixed my door and did a little bit of service on it. All three of the men that I spoke with were professional, and personable. I would certainly call them again and tell anybody who needs a garage door to call. Precision Door.

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Service Provided:
Garage Door Repair

Review:

Very prompt response to our call. Very professional and knowledgeable tech.

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Chris Schray Service Provided:
Garage Door Opener Repair

Technician: Chris Schray
Review:

Great Experience with the Garage Door Precision team. Excellent communication throughout the process, made my appointment on Tuesday morning and job was completed Wednesday. Chris Schray was professional and explained the job fully. Thank you, Precision Team.

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Chris Schray Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Chris Schray
Review:

From your receptionist, to your technician, your team are the nicest and most knowledgeable people. It's refreshing to work with people that have your company's best interests as well as the best interests of the client .

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Chris Schray Service Provided:
Garage Door Repair

Technician: Chris Schray
Review:

Chris did an excellent job and he kept me up to speed on what I needed. He also arrived when he said he would. I would recommend your services to anyone. He also provided me with quotes on additional work that I may need in the future. Thank you. Jack L. Scranton, PA

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Chris Schray Service Provided:
Garage Door Repair

Technician: Chris Schray
Review:

When we called Dave was prompt in assisting us to get appt next morning. Chris was on time for this appt & was courteous & professional in completing this garage door repair. We are totally pleased with this company & would without hesitation give a 100% referral. Thank you for such satisfactory work by Chris & the responsibility of this company!

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Chris Schray Service Provided:
Garage Door Repair

Product:
Springs

Technician: Chris Schray
Review:

prompt service well explained

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Service Provided:
Garage Door Repair

Review:

I was amazed at how quickly I was able to get the door fixed! I called yesterday, and they came this afternoon. The two gentlemen who came, Vaughn and John (not sure about second name), were very professional. Vaughn explained everything before the work was done, as well as giving me extimates for two different options. After finishing, he showed me what had been done as well as making sure everything was working properly. I was very impressed and would recommend this company to anyone.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Both guys were great

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Service Provided:
Garage Door Repair

Review:

Vaughn from Precision was very professional. He went through and figured out just what I needed and gave me estimates. In a few hours the door was working great. Excellent working very knowledgeable.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I woke up this morning, went out to open my garage door and guess what - it would not open. Upon investigating, I could see a broken torsion spring and I also assumed other issues might be involved because the door was 21 years old and had never been serviced. I called around 8 this morning and Vaughn was here before 12. Vaughn was excellent in explaining the issues and all of my options. Honestly, there were a couple of small items that I could have done myself, but it did not make sense when I had an expert right there to do them. Vaugn explained all costs and options. I am very happy with the service and the results. I will use Precision again if the need ever arises!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Vaughn did a fantastic job installing our new garage door opener! He was very knowledgeable about the product and also very professional. He explained clearly all the functions of the garage door opener! Thanks again for all you did!

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Service Provided:
Garage Door Opener Install

Review:

Vaughn was a professional and awesome person very polite very professional and told me exactly what he was going to do and provided me with different choices for my garage door openenr

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

The technician called with his ETA and arrived on time. He evaluated the problem and explained 3 options. We decided on an option. He was courteous, efficient and knowledgeable.

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Service Provided:
Garage Door Repair

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Scranton Area

(570) 218-7894

(570) 218-7894
Wilkes-Barre Area

(570) 221-7445

(570) 221-7445
Hazleton Area

(570) 224-2114

(570) 224-2114
East Stroudsburg Area

(570) 234-0001

(570) 234-0001
Lehighton-Palmerton Area

(610) 839-7930

(610) 839-7930
Pike County

(570) 285-5517

(570) 285-5517
Bloomsburg Area

(570) 228-2606

(570) 228-2606
The Poconos Area

(570) 232-3400

(570) 232-3400
Honesdale Area

(570) 243-9980

(570) 243-9980
Susquehanna Area

(570) 281-6111

(570) 281-6111
Precision Overhead Garage Door Service of North East PA
Office: (570) 589-0999
535 N Keyser Ave
Scranton, PA 18504

License

License #
120079