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about Precision Overhead Garage Door
Precision Overhead Garage Door of Scrantonhas received 209 reviews, averaging 4.89 Stars:
Greentown, PA
Archbald, PA
Chris went above and beyond to tackle our garage door issues. He was right on time and very polite, and the door works perfectly now. Great job.
- Kate Conaboy
Milford, PA
Technician was very professional explained everything that needs to be done we were very satisfied with his service and your company service will recommend your company to people who need garage doors repaired or replaced thank you for your profession
- Barbara Kuhl
Product:
Tannersville, PA
Professional, Prompt, Efficient, Very Satisfied with the installer and installation of the recommended items.
- Lilian Lasher
Product:
Dingmans Ferry, PA
I chose Precision because of a Google Search for my area when I needed a Garage Door Opener in Eastern PA. Technician, John, came to give me a quote, and explained all the options. I had him come and install a garage door opener. He called ahead, was very professional and courteous, and did a great job. I would definitely recommend this company. Susan
- Susan
Hazleton, PA
The tech, John, is a fine, young and courteous gentleman. Thank you for the good service.
- Ed Sadowski
Product:
Lakeville, PA
While installing a new garage door opener for a friend, I noticed a broken spring. I was able to mount the opener but couldn't complete the installation because of the "frozen door." Your technicians installed a new spring and then were kind enough to program the up/down limits and install the outside (wireless) control, since I couldn't be there. Very kind, professional service.
- Tom Krisanda
Product:
Milford, PA
Great service. Your mechanic did a great job.
- Martin Raskin
Kingston, PA
I called you because I’ve heard your company does great work and show up when they are supposed to. Your service person worked and worked and had the door working in a short time.
- Charles Dancheck
Newfoundland, PA
availability and quick response
- Chris Rabenold
Product:
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Great and professional.
- Danielle Culver
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Efficient service. Informative and friendly technician.
- Tom Uricheck
Albrightsville, PA
I’m very happy with our new garage door opener.
- Dawn Milaschewski
Product:
Forest City, PA
Polite, professional, knowledgeable staff. Tried to troubleshoot with me before making a trip to the house. I was presented with several options at various prices to fix my problem. Never felt pressured to make a purchase. Great people to work with !
- Paula Brennan
Product:
Greentown, PA
My overall experience was very good. I filled out a form on the website and was contacted quickly. John the technician showed up on time and did a good job with the repairs. My only concern has to do with the pricing. I thought it was high for the scope of work and, in particular, I did not like that the warranty cost was bundled in the overall price. I would have turned down the warranty and saved some money if that was an option but it was not. I would also like to see the labor cost broken out from the parts. So, in conclusion good service and quality of work but not enough transparency on the pricing.
- Jim Moore
Product:
Stroudsburg, PA
John Ruzzano was a great person very professional and address the situation without no hassle I definitely rate him a 10 with customer service thank you for fixing my issue
- Raymond Gonzalez
Product:
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Clark Summit Area First of all, It was easy to contact your offices to schedule an appointment. Of course, your technician, Chris Schray was courteous, very clear about what was needed and explained what my choices were. He was efficient in making repairs. He went a step further to insure that nuts/bolts/screws and springs were secure and functioning properly at the end of his job. My expectations were more than met!! Well done! I will gladly spread the news of your fine service.
- Delia Susarret
Shohola, PA
John came right on time, diagnosed the issue, and fixed it in a few minutes. He was thoroughly professional, easy to talk to, and very knowledgeable. We're very happy with his work and with Precision for getting right on this when I called.
- Sean Grennan
Lackawaxen, PA
Things went smoothly from my first contact with the office, and to the person who worked with me to get an appointment that fit my complicated schedule. The night prior I received a phone call from my tech John R. to let me know that I would be his first appointment and to expect him between 8-8:30. He apologized for calling so late - it wasn't even 8:00 pm. The next morning, he called to tell me what time he would arrive, and even asked if I needed anything from the deli. Talk about exceptional customer service! When John arrived, he was polite and courteous. He went to the garage door, ran some diagnostics on it and explained the problems to me. He worked up an estimate and I approved the work. John went to work and was professional and neat, cleaning up after himself. Garage door is now working perfectly and should I have any additional problems, or if any friends need assistance, I will highly recommend Precision to them.
- Ginnie Coleman
Product:
Blakeslee, PA
We received quick service. John was professional and kept us advised of his arrival time. His technical skills reflected his excellent training and he completed the total spring, cable, and pulley replacement as well as a complete safety inspection on the door. Precision Door has totally met my expectations. We found them on an internet search with all positive reviews and were not disappointed. Highly recommend this company.
- Charles Freeman
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PDS chosen based on previous contact. Problem this time was one opener was not functioning; however, when PDS tech arrived, the door opener worked. Based on the tech's assessment that our current openers were near the end of their expected lifespan (16-17 years), I opted to replace both openers. While the work was completed in a thorough manner, the technician (John) seemed uncertain of all aspects of installing the units selected--requiring numerous blu-tooth consults before discovering that one opener was wired incorrectly. Time of job (approx 6 hours) was at least 50 per cent over original estimate. He also neglected to provide me with a receipt, causing me to call in to the Scranton office to get one via email.
- Tom Himes
Product:
Canadensis, PA
Fast and efficient service,(I called in the afternoon and they were here the next morning) and they kept in constant touch with me before they arrived so that I knew when to expect them. My door works perfectly now. I would definitely call them again.
- Joyce Torrey
Product:
Shavertown, PA
Polite, professional and knowledgeable.
- Keith Cornia
Product:
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Reliable and Honest service. Highly recommend. Thank you for answering all my questions and fixing our garage door!
- Charles Lee
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The first thing that impressed me about Precision Door was that I did not get a recording when I called them. An actual human answered the phone and talked to me. I explained the problem with my garage door and he proceeded to tell me what I could expect and they could come tomorrow, between 12 and five the next day. As it was after three in the afternoon, I did not expect them to come out that day. The next day I got a call at noon they would be at my house about 1:15. They arrived at that time fixed my door and did a little bit of service on it. All three of the men that I spoke with were professional, and personable. I would certainly call them again and tell anybody who needs a garage door to call. Precision Door.
- Sharon Barrett
Lake Ariel, PA
Very prompt response to our call. Very professional and knowledgeable tech.
- John Holland
Milford, PA
Great Experience with the Garage Door Precision team. Excellent communication throughout the process, made my appointment on Tuesday morning and job was completed Wednesday. Chris Schray was professional and explained the job fully. Thank you, Precision Team.
- Paul Cimino
Berwick, PA
From your receptionist, to your technician, your team are the nicest and most knowledgeable people. It's refreshing to work with people that have your company's best interests as well as the best interests of the client .
- James Issler
Scranton, PA
Chris did an excellent job and he kept me up to speed on what I needed. He also arrived when he said he would. I would recommend your services to anyone. He also provided me with quotes on additional work that I may need in the future. Thank you. Jack L. Scranton, PA
- Jack Loscombe
Hawley, PA
When we called Dave was prompt in assisting us to get appt next morning. Chris was on time for this appt & was courteous & professional in completing this garage door repair. We are totally pleased with this company & would without hesitation give a 100% referral. Thank you for such satisfactory work by Chris & the responsibility of this company!
- George Mason
(570) 218-7894
(570) 218-7894(570) 221-7445
(570) 221-7445(570) 224-2114
(570) 224-2114(570) 234-0001
(570) 234-0001(610) 839-7930
(610) 839-7930(570) 285-5517
(570) 285-5517(570) 228-2606
(570) 228-2606(570) 232-3400
(570) 232-3400(570) 243-9980
(570) 243-9980(570) 281-6111
(570) 281-6111Office: (570) 589-0999
535 N Keyser Ave
Scranton, PA 18504
License
License #120079
Very satisfied with results, repair was done quickly, repair person very respectful.
- Edward Simpson